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Terms and Conditions

Effective Date: September 22, 2025

These Terms and Conditions constitute a binding legal agreement between you and InsightCore. By accessing our website or using our business intelligence services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

Company: InsightCore
Registered Address: 45 Thessalonikis Street, 3025 Limassol, Cyprus

1. Binding Agreement and Acceptance

By accessing or using our website and services, you represent and warrant that:

  1. You have the legal capacity to enter into binding contracts under applicable law
  2. You are at least 18 years of age or the age of legal majority in your jurisdiction
  3. If representing an organization, you have the authority to bind that entity to these terms
  4. You have read and understood all provisions of this agreement
  5. Your use of our services does not violate any applicable laws or regulations

Your continued use of our website or services constitutes ongoing acceptance of these Terms and Conditions, including any modifications we make from time to time.

2. User Obligations and Conduct Requirements

2.1 Legal Compliance

You are responsible for ensuring that your use of our services complies with:

  • All applicable local, national, and international laws and regulations
  • Data protection and privacy laws, including GDPR and Cyprus data protection legislation
  • Industry-specific regulations applicable to your business sector
  • Export control laws and sanctions if operating across borders
  • Anti-money laundering and counter-terrorism financing requirements

2.2 Professional Conduct

You agree to maintain professional standards when engaging with our services:

  • Provide truthful and accurate information in all communications and documentation
  • Respond promptly to requests for clarification or additional information during projects
  • Respect the expertise and time of our team members and consultants
  • Maintain confidentiality regarding proprietary methodologies and sensitive information
  • Honor contractual obligations including payment terms and project timelines

2.3 Data Integrity and Quality

When providing data for business intelligence projects:

  • Ensure data is obtained legally and you have rights to use and share it
  • Verify data accuracy and completeness to the best of your ability
  • Disclose any known limitations, biases, or quality issues in source data
  • Comply with data governance policies and consent requirements
  • Maintain appropriate security measures for sensitive information

2.4 Prohibited Conduct

You must not engage in any of the following activities:

  • Attempting to gain unauthorized access to our systems, networks, or data
  • Reverse engineering, decompiling, or disassembling our software or methodologies
  • Using our services to transmit viruses, malware, or harmful code
  • Interfering with or disrupting the operation of our services
  • Impersonating another person, organization, or our employees
  • Harvesting or collecting information about other users without consent
  • Using our services for any illegal, fraudulent, or harmful purposes
  • Violating any intellectual property rights of InsightCore or third parties

3. Indemnification

You agree to indemnify, defend, and hold harmless InsightCore, its officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

  1. Your violation of these Terms and Conditions
  2. Your violation of any law, regulation, or third-party rights
  3. Your misuse of our services or website
  4. Any data you provide that infringes on third-party rights or violates applicable laws
  5. Any negligent or wrongful conduct on your part
  6. Business decisions made based on analytics or insights we provide

This indemnification obligation continues beyond the termination of your use of our services.

4. Disclaimers and Limitation of Warranties

4.1 Service Availability

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

  • Continuous, uninterrupted, or error-free operation of our website or services
  • The accuracy, completeness, or reliability of information on our website
  • The suitability of our services for your specific business requirements
  • Results or outcomes from the use of our business intelligence solutions
  • Compatibility with your existing systems, software, or infrastructure

4.2 Professional Services

While we strive for excellence in all business intelligence projects:

  • We do not guarantee specific business outcomes or financial results
  • Analytics and insights are based on available data and established methodologies
  • Business intelligence findings should be considered as one input among many for decision-making
  • We are not responsible for business decisions made based on our deliverables
  • External factors beyond our control may impact the applicability or effectiveness of recommendations

4.3 Third-Party Content and Services

Our website may contain links to third-party websites or reference third-party products and services. We do not endorse or assume responsibility for any third-party content, and you access such content at your own risk.

5. Limitation of Liability

5.1 Exclusion of Damages

To the maximum extent permitted by applicable law, InsightCore shall not be liable for:

  • Indirect Damages: Any indirect, incidental, special, or consequential damages
  • Business Losses: Loss of profits, revenue, business opportunities, or goodwill
  • Data Loss: Loss or corruption of data or information
  • Third-Party Claims: Claims by third parties arising from your use of our services
  • Service Interruptions: Damages arising from service interruptions, delays, or technical issues

5.2 Liability Cap

In any event, our total aggregate liability to you for all claims arising from or related to our services shall not exceed the total fees paid by you to InsightCore in the twelve months preceding the event giving rise to liability, or €1,000, whichever is greater.

5.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, telecommunications failures, or power outages.

6. Governing Law and Jurisdiction

6.1 Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Cyprus and applicable European Union regulations, without regard to conflict of law principles.

6.2 Dispute Resolution

In the event of any dispute, controversy, or claim arising from or related to these Terms and Conditions:

  1. Negotiation: The parties agree to first attempt to resolve the matter through good-faith negotiations
  2. Mediation: If negotiation fails within 30 days, the parties may agree to mediation before a mutually acceptable mediator
  3. Arbitration or Litigation: Unresolved disputes may be submitted to arbitration or the competent courts in Limassol, Cyprus

6.3 EU Consumer Rights

For clients based in European Union member states, nothing in these Terms and Conditions affects your statutory rights as a consumer under applicable EU consumer protection legislation.

7. Termination

7.1 Termination by User

You may terminate your use of our website or services at any time. For active service engagements, termination terms are governed by the specific service agreement.

7.2 Termination by InsightCore

We reserve the right to suspend or terminate your access to our website or services if:

  • You violate these Terms and Conditions
  • You engage in fraudulent, illegal, or harmful activities
  • You fail to meet payment obligations
  • We determine that continuing services would expose us to legal or reputational risk
  • We discontinue our services generally

7.3 Effects of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution shall survive termination.

8. Severability and Waiver

8.1 Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable and valid, or if modification is not possible, it shall be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.

8.2 No Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of InsightCore.

9. Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these Terms and Conditions to any entity, including in connection with a merger, acquisition, restructuring, or sale of assets.

10. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any specific service agreements, constitute the entire agreement between you and InsightCore regarding the use of our website and services, superseding any prior agreements or understandings.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through prominent notice on our website or direct notification to affected users. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We recommend reviewing these Terms and Conditions periodically.

12. Contact Information

For questions regarding these Terms and Conditions or to report violations:

Address: 45 Thessalonikis Street, 3025 Limassol, Cyprus

Phone: +357 25 396 847

Email: info@domain.com